User Agreement

Welcome to Shocco's. By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service.

1 Acceptance of Terms

By accessing or using Shocco's, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.

2 About Shocco's

Shocco's is a marketplace platform that helps connect pet owners with pet-care providers, groomers, vendors, affiliates, and related service professionals.

Important Note: Shocco's does not directly provide pet-care services unless explicitly stated. We act solely as a platform facilitating connections between users.

3 User Accounts

Users may create accounts to access certain features.

You agree to:

• Provide accurate information
• Maintain account security
• Keep login credentials confidential
• Notify us of unauthorized account use

4 User Responsibilities

Users agree to:

• Treat pets humanely and responsibly
• Provide truthful information regarding pets and services
• Comply with all applicable laws and regulations
• Communicate respectfully with other users

5 Service Provider Disclaimer

Shocco's does not employ, supervise, endorse, guarantee, or insure individual service providers listed on the platform.

Users are responsible for:

• Conducting their own screening
• Verifying qualifications
• Checking references
• Evaluating suitability before booking services

Any arrangement between users is made at their own risk.

6 Payments and Purchases

Any purchases made through the platform, including gift cards, products, or other services, are subject to applicable pricing and payment terms displayed at checkout.

7 Pet Health and Safety

Pet owners must disclose relevant information regarding:

• Vaccination status
• Medical conditions
• Behavioral concerns
• Special care requirements

Failure to disclose material information may result in suspension or termination of access to the platform.

8 Prohibited Activities

Users may not:

• Provide false information
• Harass or abuse other users
• Upload harmful software or malicious content
• Violate intellectual property rights
• Use the platform for unlawful purposes

9 Intellectual Property

All website content, logos, graphics, text, and branding are owned by Shocco's or its licensors and are protected by applicable intellectual property laws.

10 Limitation of Liability

To the fullest extent permitted by Florida law, Shocco's shall not be liable for:

• Injuries to pets or persons
• Property damage
• Loss of profits
• Service disputes between users
• Actions or omissions of third-party service providers

All services arranged through the platform are undertaken at the users' own risk.

11 Indemnification

You agree to defend, indemnify, and hold harmless Shocco's, its owners, affiliates, employees, and representatives from any claims, damages, liabilities, losses, or expenses arising from your use of the platform.

12 Termination

We reserve the right to suspend or terminate access to the platform at our sole discretion for violations of these Terms.

13 Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved in the courts located within the State of Florida.

14 Changes to These Terms

We may update these Terms at any time. Continued use of the platform after changes become effective constitutes acceptance of the revised Terms.